Connectly, a leading player in the sphere of conversational commerce, recently announced a successful funding round of $7.85 million. The funds are earmarked to accelerate the development of their AI-powered conversational commerce platform.
The funding round was spearheaded by Volpe Capital, with additional support from RX Ventures and Saurabh Gupta, managing partner at DST Global. This latest cash injection brings Connectly’s total capital raised to a staggering $17.5 million.
Connectly’s unique proposition lies in their plug-and-play solution designed to assist businesses in crafting effective messaging campaigns and automating two-way conversations with potential leads and existing customers, regardless of the messaging platform.
A key component of Connectly’s platform is Sofia AI, an AI sales assistant that smoothly integrates with businesses’ backend systems. Sofia AI boasts a myriad of capabilities, such as providing AI-powered suggestions for customers to discover products, engaging customers across various messaging platforms like Instagram, WhatsApp, SMS, or webchat, and deriving deeper customer insights.
Stefanos Loukakos, co-founder and CEO of Connectly, expressed his enthusiasm about the recent funding, stating, “This investment marks a critical milestone in Connectly’s journey. It provides us the opportunity to expand our platform and continue developing state-of-the-art AI models. What’s more, it marks our entrance into the U.S. market and aids our expansion onto new messaging platforms, furthering our position as a leader in conversational AI.”
Gabriel Marcassa, partner at Volpe Capital, echoed this sentiment, saying, “We believe in the transformative power of artificial intelligence to enhance customer interactions. Connectly’s innovative approach to AI-powered conversational commerce truly sets them apart in the market. We are thrilled to support Connectly as they expand their presence in Latin America and enter into new markets.”
Analu Partel, head of new business at Lojas Renner, the largest fashion retailer in Brazil, believes that Connectly will become a transformative force in retail and e-commerce around the globe. She said, “Connectly is uniquely poised to meet customers where they are – and today that is increasingly on messaging platforms. Using Connectly, brands can have personalised, automated conversations that will dramatically reshape the fundamentals of commerce.”
As Connectly continues its journey, it’s clear that the company is well-positioned to revolutionize the way businesses interact with their customers, leveraging the power of AI to provide a seamless, personalized shopping experience.