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Return Policy

Return/Exchange

Sparse products are warranted to be free of defects from materials and workmanship for a period of 1 year from original purchase. If the product fails to work during normal use, Sparse will repair or replace the defect at no charge. Service must be performed by Sparse or an authorized retailer. Please contact us at ride@sparse.cc to initiate the return process.

In the EU and the UK we will take back non-faulty items if we are contacted within 7 days of receipt. In these instances, please contact us at ride@sparse.cc. We will provide information for you to ship the product back to us.